Ernst & Young worked with Envisioning on exploring emerging technologies applied to future customer experiences. Together we developed creative approaches for embedding technology applications into custom user-centric narratives.
- Mapping technologies related to potential future customer experiences for client developments.
- Guide investment decisions, the client needed realistic and forward-looking snapshots of the near future.
- Create a quick overview of relevant technologies for client needs, and present their impact in a practical and engaging way for client stakeholders.
The Envisioning team identified emerging technologies in the entertainment and user experience field to built a detailed and illustrate narrative where the customer was guided at all points of contact with the brand, in journeys based on their technological experience.
- A novel approach that presented a complete picture of the various interactions between customers and possible future technology developments related to their client user experiences.
- We helped EY understand how the client could invest in technologies that bring a long-term benefit to client customers.
Ernst & Young, United Arab Emirates and Kingdom of Saudi Arabia.